Retail.LIVE is operated by Telstra Corporation Limited (ABN 33 051 775 556) ("we, us, our"). 

Your access to and use of the Retail.LIVE website is subject to these terms ("Terms of Use").

  1. Registration
    1. In order to register for access to the Retail.LIVE website, you must provide a valid email address and mobile telephone contact number.  You consent to us using those details to send you updates about Retail.LIVE content.
    2. If your dealership uses an email address referencing your dealership’s name (for example,, you must use this email address as part of the registration process.
  2. Use of Retail.LIVE
    1. All copyright and other intellectual property rights subsisting in Retail.LIVE and the content it contains  are owned or licensed by us.
    2. When accessing Retail.LIVE, you must at all times act in a manner that is responsible, and does not breach these Terms of Use.
    3. You must:
      1. only use the materials and information on Retail.LIVE for the purpose of promoting and selling our products and services;
      2. not edit, alter or modify any materials or information on Retail.LIVE without our prior written consent; and
      3. not use any materials and information from Retail.LIVE once they are no longer current or have been updated or replaced by us.
    4. Except in accordance with clause 2.3, you must not reproduce, communicate, adapt or distribute, sell, modify, publish or otherwise use any information or materials on Retail.LIVE for any purpose without our prior written consent.
    5. You are responsible for all equipment and software you use to access Retail.LIVE and for the consequences of the use of that software and equipment.
    6. You must not:
      1. use Retail.LIVE:
        1. in a way which breaches any law, regulation, standard or code or infringes a third party's rights; or
        2. to post or transmit any material which:
          1. interferes with other users or defames, harasses, threatens, menaces, offends or restricts any person or which inhibits any other user from using Retail.LIVE; or
          2. is obscene, indecent, inflammatory or pornographic;
      2. use another user's Retail.LIVE Log-In Details without our permission;
      3. tamper with, hinder the operation of or make unauthorised modifications to Retail.LIVE;
      4. knowingly transmit any virus or other disabling feature to Retail.LIVE; and
      5. attempt any of the above acts or permit another person to do any of the above acts.
  3. Use of your information and materials
    When you send us any feedback, suggestions, ideas or other materials in relation to or via Retail.LIVE, you agree that we can use, reproduce, publish, modify, adapt and transmit them to others free of charge and without restriction, subject to our obligations in our Privacy Statement.
  4. Third Party Content on Retail.LIVE
    You acknowledge that:
    1. Retail.LIVE may contain information about the products and services of third parties;
    2. we have not checked the accuracy or completeness of the information or the suitability or quality of the products and services of the third parties; and
    3. you must make your own enquiries with the relevant third party supplier before relying on any information supplied via Retail.LIVE.
  5. Disconnection for inactivity
    For security reasons, Retail.LIVE will "log out" you out of a current session if Retail.LIVE is not used for a total of 20 minutes in any one individual session.  We are not responsible for any information you may lose if the Retail.LIVE servers terminate your browser session due to inactivity.
  6. Confidentiality
    1. You must:
      1. treat the information you obtain through Retail.LIVE as confidential information;
      2. not disclose our confidential information to any person except:
        1. with our prior written consent;
        2. if required by law or any stock exchange, subject to you notifying us prior to making the disclosure (where practicable); or
        3. if it is in the public domain.
    2. The obligations of confidentiality imposed under this clause 6 continue until all of our confidential information is readily available in the public domain.
  7. Any personal information we collect through Retail.LIVE will be used, disclosed and stored in accordance with Telstra’s Privacy Collection Statement (available at
  8. Indemnity
    You indemnify us and our officers, employees, agents and related bodies corporate from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of or in any way connected to your use of Retail.LIVE or someone using your Retail.LIVE Log-In Details issued.
  9. Disclaimer and limitation of liability
    To the extent permitted by law, neither we nor any of our offices, employees, agents or related bodies corporate will be liable in any way (including for negligence) for any loss, damage, costs or expenses you suffer or claims made against you through use of Retail.LIVE, any failure to provide Retail.LIVE, or in connection with any products, services or information available through Retail.LIVE.
  10. Changes
    We may vary these Terms of Use at any time.  We will notify you of such variation by email where we consider they are detrimental to you.  We will also post the revised Terms of Use on the home page of Retail.LIVE.  Your continued use after any such notice will constitute acceptance of the variation.
  11. Suspension and termination of access to Retail.LIVE
    1. If, in our reasonable opinion, you breach any of the Terms of Use, we may suspend, terminate or limit your access to Retail.LIVE.
    2. Notwithstanding clause 11.1, we may terminate or limit your access to Retail.LIVE at any time.
  12. General Matters
    1. These Terms of Use are governed by the law in force in the State of Victoria, and you and we irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria and courts of appeal from them for determining any dispute concerning this agreement.
    2. If any of the terms of these Terms of Use are invalid or unenforceable, it will be struck out and the remaining terms will remain in force.
    3. If we do not act in relation to your breach of the Terms of Use, we do not waive our right to act with respect to subsequent or similar breaches.
    4. You may not assign or transfer your rights or benefits under the Terms of Use to any other person or entity without our prior consent.
    5. You must comply with all directions issued by us relating to your use of and access to Retail.LIVE.
    6. The acceptance of promotions through Retail.LIVE may be attract Fringe Benefits Tax and impact you personally in terms and the fringe benefit being reported as a reportable fringe benefit in your relevant financial year payment summary.  Before accepting any promotion you may want to seek advice from your financial / tax advisor on the consequences of a fringe benefit being reported in your payment summary, and the impact this will have on certain Government benefits, levies and charges.

Last modified: Tuesday, 23 November 2010